Cashier Prompts are an absolute game changer when it comes to improving your retail experience. Here's how...

Cashier prompts are designed to deliver personalised suggestions to your cashiers. Either based on the customer’s purchase history, or what’s currently being scanned at the till

When done right, these prompts guide your team to make smarter recommendations, helping customers get the most out of their experience in-store whilst also boosting sales

The power of cashier prompts lies in their ability to make each interaction relevant. Whether it’s a returning customer or a guest, the right suggestion at the right time can turn a simple purchase into an upsell opportunity

Here's a couple of examples...

Clienteling - Personalisation at Its Best

Picture this...

A customer steps up to the till and says they’re a registered user. The cashier logs in and can see that the customer bought a winter coat online a week ago

The cashier will be prompted to suggest there's a 20% off sale on a selection of gloves known to complement the coat...

“Hey, I noticed you picked up a winter coat last week online. Did you know we’re offering 20% off gloves today?”

Boom! You’ve got an upsell, and the customer walks away feeling they’ve had a more personalised experience, just the way you want it! Clienteling at it's best!

Situational Selling - Upselling for guests

Even for guest customers, cashier prompts work like magic. Let’s say a customer comes to the till to buy a blender. Once scanned, the cashier might be prompted with...

“We’ve got a smoothie recipe book at 50% off right now. It could give you some new ideas for your smoothies?”

It’s a simple suggestion, but when it’s relevant and timely, it works.

Cashier prompts don’t just benefit the customer; they make life easier for your cashiers too!

Confidence Boost

Cashiers get the help they need with real-time suggestions, which helps them feel more in control and confident when recommending products

Morale Lift

Successfully upselling and seeing happy customers makes cashiers feel more accomplished

Efficient Selling

With the prompts already in place, cashiers don’t have to second-guess what to offer; everything is right in front of them!

For merchants, cashier prompts are a win across the board

Increased Sales

Suggesting relevant items helps increase your Average Order Value

Higher Staff Productivity

Cashiers don’t have to think too hard about what to recommend; they’ve got the prompts, so they can focus on making the sale

Cashier prompts aren’t just a nice-to-have, they’re essential for creating personalised, efficient, and profitable retail experiences. Whether it’s offering discounts, making recommendations, or reminding customers about loyalty rewards, these prompts make sure your cashiers never miss a beat

When done right, cashier prompts turn an ordinary transaction into a conversation that benefits everyone involved - customers, cashiers, and merchants alike. Just remember:

• Personalized Suggestions: Make it relevant
• Timed Right: Offer it when it matters most
• Empower Your Team: Give cashiers the tools to shine

To find out how you can take full advantage of Cashier Prompts, get in touch via our Unified Commerce page...